Buyer resources
Frequently asked questions
Practical answers for wholesale, OEM and ODM drinkware projects. Product options and commercial terms are confirmed against each inquiry.
Who does ZILOOP work with?
We welcome inquiries from brand owners, importers, wholesalers, retailers and organizations sourcing drinkware. Share your product reference and target market so we can understand the project.
What drinkware products can I discuss?
Explore the product categories for water bottles, mugs and tumblers, and coffee accessories. Availability and specifications are reviewed for the specific product you select.
Can products be customized with our brand?
Logo decoration, colors, lids or components, and packaging can be discussed. Feasibility depends on the product model and requested configuration; share your artwork or references for review.
How is the minimum order quantity determined?
MOQ can vary by product, material, configuration and customization. Request a quote for the specific model and requirements to receive the applicable quantity terms.
Can I request a sample before a bulk order?
Sample availability, options, cost and timing are confirmed for the selected product and project. Include your sample needs in the inquiry.
Which compliance documents are available?
Documentation is product- and material-specific. If you require FDA, LFGB, RoHS or BPA-related information, identify the exact product and destination market so the applicable documents can be checked.
How long does production take?
Timing depends on product selection, order quantity, customization, packaging and the production schedule. A project-specific timeline is confirmed after the requirements are reviewed.
Can you ship to our market?
Share the destination country or region and preferred shipping terms. Available shipping arrangements and quoted costs are confirmed for the order and destination.
Need an answer for your specific project?
Share the product, market and target quantity with our team.